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LUTHERAN COMMUNITY SERVICES NORTHWEST

2025 ANNUAL REPORT

Members of our Spokane team on Denim Day 2025.

CEO'S MESSAGE

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When challenges arise,
hope shines through

Your trust, partnership and generosity make good things possible

Dear friends,

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As I reflect on the past year, I am reminded of the words of President John F. Kennedy: "Every area of trouble gives out a ray of hope; and the one unchangeable certainty is that nothing is certain or unchangeable."

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At LCSNW, bright rays of hope have illuminated our path through a year marked by changes and challenges—but also by profound growth. Together, we have transformed compassion into action—partnering with individuals, families, and communities for health, justice, and hope.

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One of the most difficult challenges happened this spring when we paused refugee resettlement, a program at the heart of who we are. Shifts in federal policy and funding forced this painful decision. We continue to grieve with staff, partners, and the newcomers we are committed to serve. And yet our resolve remains strong; we are actively engaged in reimagining and rebuilding our work of welcome for the years ahead, even as we keep serving immigrants and refugees in a variety of other ways. The story of Atifa from Afghanistan offers just one example.

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I am glad to report that we have intensified our focus on mental health and wellness, recognizing the escalating needs across our communities. Our Wraparound with Intensive Services (WISe) program exemplifies this commitment. Serving Medicaid-eligible youth under 21 with significant mental health challenges, WISe offers a family-centered, team-based approach that empowers young people to remain safely in their homes and communities. WISe fosters resilience and long-term stability, as you can see in the remarkable story of Patrick Garrison. We offer WISe in three of our Districts: Tri-Cities, Spokane and Greater Puget Sound.

 

Our dedication to holistic well-being also shines through in programs such as Santa for Seniors. This initiative combats the isolation and loneliness experienced by many older adults by delivering thoughtful gifts and fostering intergenerational connections throughout the year. In 2024, Santa for Seniors reached more than 11,000 seniors across 16 counties in Washington and expanded into Oregon, Alaska, and Minnesota. A sweet story from our new site in Bellingham shows how the Santa for Seniors team is bringing joy and companionship to thousands.

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We also have deepened our impact through the ongoing integration of Compass Housing Alliance; through the expansion of LCSNW housing services for people like Christine Hatton; and through the growth of innovative partnerships such as The Lutheran Collaborative.

Looking forward, our AI Task Force is charting new territory — exploring how technology can enhance access, reduce paperwork burdens, and allow our staff to focus on what matters most: human connection and care.

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Rooted in the Lutheran tradition of service, we remain committed to walking alongside the most vulnerable with love, integrity, and bold vision. Your trust and partnership make all this possible. Thank you for joining us as we build healthier, more just, and more hopeful communities.

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With deep gratitude and hope,

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David Duea​

 

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By the Numbers

We served significantly more people in the 2023-24 fiscal year than we did the prior year, largely due to growth in Santa for Seniors gift recipients and Community Resource Center clients.

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748

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70,471

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$75.44

MILLION

EMPLOYEES

PEOPLE SERVED

EXPENDITURES

People Served

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* Santa for Seniors expansion into Alaska and Minnesota caused big growth in most recent fiscal year.

** Adjusted to exclude Crisis Line calls, which are hard to verify and sometimes duplicative.

*** Housing Services was included with Family and Community Resources prior to the most recent fiscal year. Compass Housing Alliance clients not included in this chart.

Lines of Service

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BEHAVIORAL
HEALTH

Helping people who experience mental health challenges, addictive issues, violence or other trauma reconcile the past, gain control of their lives and embrace the future with hope.

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CHILD
WELLNESS

Helping children and youth who have experienced adversity to be safe and to thrive in stable homes and strong, supportive environments.

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REFUGEE AND IMMIGRANT SERVICES

Helping refugees and immigrants successfully integrate into their new communities.

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FAMILY AND COMMUNITY SUPPORT

Helping families and individuals achieve well-being and feel empowered to promote justice and build safe, caring communities.

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AGING AND INDEPENDENT LIVING

Helping seniors and people with disabilities attain and sustain maximum independence, well-being and health.

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HOUSING
SERVICES

Helping individuals and families without stable housing achieve housing stability, growth and improved well-being, and places of belonging in the community.

Proud to partner with our affiliate agency

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Proud to be a part of

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Making our world a safer, healthier, and more hopeful place to live

Your generosity helped LCSNW come alongside more people this year -- and we're still growing.
We are steadfast in our mission to lift our most vulnerable neighbors. Thank you for your continued support as we meet growing needs in our communities.

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LCSNW services are provided without regard to race, ethnicity, national origin, religious belief, gender, gender identity or expression, sexual orientation, age, marital status, ability, military or veteran status, source of income or political affiliation.

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ADMINISTRATIVE OFFICES

Lutheran Community Services Northwest
1944 Pacific Ave., Ste. 206
Tacoma, WA 98402
206-901-1685 Office
206-244-7547 Fax

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DONATION INFORMATION

LCSNW Donations
PO Box 94492
Seattle, WA 98124-6792

Federal Tax ID 93-0386860

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